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Return To Call Centers FAQ Archive   Search the Archives What does BPO mean? Answered By Carl Gunnarsen Business Process Outsourcing is BPO. This basically means that back operations of bigger companies and corporations are being outsourced in other countries. Most of these big corporations are based in Europe and US. They then have their offices located mostly in Asia in order to save some labor costs. The jobs that the back offices are given are not directly related to IT. But for it to be successfully outsourced, it needs the full support of IT. keywords: Call Center | Call Centre | Help Desk | CRM | Customer Service | BPO | Business Process Outsourcing Call Center Equipment

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