Virtual Call Center Technology

Five9 Transforms Call Center Operations for USCB
TMCnet - May 7, 2008
By Anuradha Shukla, TMCnet Contributing Editor Medical and financial receivables company, USCB, is using Five9 Virtual Call Center to provide patient credit ...

Verari Systems and Xsigo Systems Announce Integrated Solution to ... - Ad-Hoc-News (Pressemitteilung)

Verari Systems and Xsigo Systems Announce Integrated Solution to ...
Ad-Hoc-News (Pressemitteilung), Germany - 17 minutes ago
This kind of packaged functionality is exactly what is required to make the 'virtual data center' a reality. When you boil it down, these are root ...

VoIP Leader Vonage Launches Five9 for Marketing Campaigns - Earthtimes (press release)

Earthtimes (press release)

VoIP Leader Vonage Launches Five9 for Marketing Campaigns
Earthtimes (press release), UK - May 21, 2008
(Business Wire) Five9, Inc., a leader in on-demand call center solutions, announced that VoIP provider Vonage deployed its Virtual Call Center offering in ...

TMCnet Contact Center Week In Review - TMCnet

TMCnet Contact Center Week In Review
TMCnet - May 23, 2008
Here's a run down of all news contact center related before a 3-day break. This week, Vonage (News - Alert) announced it deployed Five9's Virtual Call ...

Etisalat demonstrates its new Voice Activated Directory - Al-Bawaba

Etisalat demonstrates its new Voice Activated Directory
Al-Bawaba, Jordan - May 26, 2008
It also eliminates the need to use the phone keypad or to talk to a call centre agent. Commenting on the new service, Mr. Mohammed Al Faheem, Vice President ...

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Additional Virtual Call Center Technology Resources:

1. Making the virtual call center a reality
Apr 12, 2005 "The technology is doable," said Donna Fluss, principal at West Orange, The benefits of a virtual contact center are compelling.

2. Virtual call center helps Fetch keep tails wagging
Nov 21, 2007 After deliberation over cost and functionality, Mann chose virtual call center technology from San Jose, Calif.-based Virtual PBX.

3. The Virtual Call Center: A Look at How Technology Makes it Possible
Apr 13, 2007 The Virtual Call Center: A Look at How Technology Makes it Possible. By Christopher M. Carrington CEO, Alpine Access

4. Call Center Software | IVR | Voice Broadcasting | Predictive
Virtual Call Center Technology. application software and predictive dialers predictive dialer call center software DSC specializes in technology for today's

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