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Recent Call Center Quality News:
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Globitel, a provider of advanced telecom solutions, announced its signing with the Saudi-based operator Saudi Telecom Company (STC), to provide STC with SpeechLog its Call Recording and Quality Monitoring Platform. Designed to be an easy way for call ...
(September 10, 2008)—Much of the Texas Gulf Coast is under a hurricane watch as Hurricane Ike continues to churn slowly through the Gulf of Mexico, feeding on the warm waters and growing in both size and strength. The watch extends from Cameron, La ...
BOCA RATON, Fla., Sept. 10 /PRNewswire/ -- Siemens Enterprise Communications, Inc. today announced enhancements to the OpenScape(R) Contact Center portfolio that will provide customers with advanced interactive contact center features and monitoring ...
SAN FRANCISCO, BUSINESS WIRE -- LiveVox, the leading provider of hosted-dialer solutions, today announced enhancements to the VoIP Dialer that enable credit and collection organizations to navigate increasing regulatory scrutiny by executing and ...
Sun Microsystems, Inc. JAVA today announced strong partner support for its Sun(TM) xVM virtualization portfolio, the industry ’ s most comprehensive offerings for virtualizing desktop to datacenter. Independent Software Vendors (ISVs), Value Added ...
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